Request higher document/chat scale limits in one call — no email needed.
Request a higher scale limit for your account in ONE call.
WHEN TO USE: after any 413 with error_code DOCUMENT_TOO_COMPLEX (a single document crossed the standard per-document page limit) or SESSION_TOO_FULL (the documents open in one chat crossed the standard per-chat limit). These are stability limits, not hard caps: the platform supports larger deployments, and limits are raised per account on request.
WHAT HAPPENS: the SuperDocs team is notified immediately with your account identity and the numbers you send; limits are typically expanded within a day and you are contacted at your account email. No email writing needed — though hello@superdocs.app also works if you prefer.
ALTERNATIVES while you wait: split the file into smaller documents, upload it as an attachment (reference/search, not editing), start another session for additional documents (init_session), or close documents you no longer need (close_session_document).
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Headers
Body
Body for request_limit_increase — the one-call limit-expansion request.
What you hit: 'document_scale' = a single document crossed the per-document page limit (413 DOCUMENT_TOO_COMPLEX); 'session_scale' = the documents open in one chat crossed the per-chat limit (413 SESSION_TOO_FULL); 'other' = anything else (explain in note).
document_scale, session_scale, other Approximate page count you were trying to work with (from the 413 message).
0 <= x <= 10000000Exact section count from the 413 detail (section_count / document_section_count), if you have it.
0 <= x <= 10000000The file that hit the limit, if any.
255Anything else that helps us size your limits (workload, cadence, deadline).
2000Response
Successful Response

